THE INTRUST APPROACH
The INTRUST GROUP takes a novel approach to supporting our clients. We endeavor to partner with our clients and operate as their full-service enterprise IT department. In so doing we provide:
- A single point of contact for all IT support needs
- Unlimited remote and onsite helpdesk support
- 24x7 monitoring of all critical systems
- Guaranteed uptimes
- All of the support tools necessary to monitor and manage the entire infrastructure
- Support tools to defend against spam, viruses and spyware
- Experts to perform all server, workstation, and network infrastructure upgrades
- Strategic planning
- Business systems consulting
With INTRUST engaged as your IT department, all support, projects and upgrades outlined within a strategic plan are included in the normal fixed monthly fee. This makes IT budgeting very easy. Implementation, support, administration and management of all systems is handled by INTRUST. This type of service is commonly referred to as Managed Services.
INTRUST has three popular Managed Service arrangements:
Information Technology Management COMPLETE: INTRUST provides enteprise level IT services that even a small company can afford.
Information Technology Management SUPPLEMENTAL: If you have an IT department that is overwhelmed, this solution will allow the department to work on critical projects that will benefit the business, while INTRUST monitors and manages the infrastructure and handles the day to day user support.
Information Technology Management REMOTE: If you have remote offices and/or mobile users, INTRUST can provide the remote support that your demanding users require. This solution is very popular and cost effective for those companies that have moved their infrastructure to the cloud.
