July 2011
In this issue
►Letter from the President
►Ricky's Corner
►Computer and TV Recycling Event
►Disaster Preparedness
►Are You Ignoring Customers?
►File Organization Tips
►Business Continuity Tip
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File organization tips:
9 ideas for managing files and folders
used with permission from Microsoft at Work
 The tips in this article can help you master file management by supplying some tips to help you better manage and organize computer files. After you’ve decided on a strategy for organizing and managing files and folders, we bet you’ll see improved time management skills and increased productivity.
Check out the reader tips. We've gotten hundreds of great comments on this article from the content feedback tool at the bottom of the page. And many of you left file organization tips and even suggestions for naming files and folders. We updated this article to include some of the tips we received.
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Business Continuity Tip
Heat Wave
Fire up the AC; the hot and humid days of summer have arrived.
As temperatures rise, it's important to remember, extreme heat can produce electrical brownouts. Having a backup plan for power loss can prevent short-term interruptions from becoming long-term pain. To avoid unexpected interruptions this summer, protect your technology with an Uninterruptible Power Supply (UPS) and have charged laptops, with back-up batteries, on-hand for employees. While extreme heat can wreak havoc on computers and other electrical devices, it also poses a serious threat to the well-being of your family and your employees. During the summer months, more people in this country die from extreme heat than from hurricanes, lightning, tornadoes, floods and earthquakes combined.
Click here for some informative tips on how to stay safe and cool this summer.
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Laugh a Little
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It is easy to take liberty for granted, when you have never had it taken from you.
- Dick Cheney
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Letter from the President
Tim Rettig
Our Future Will Have More Screens, Not Less
In my day-to-day work, I currently use three different computing devices: a smartphone, iPad and laptop. I choose the appropriate form factor, or “screen,” based on where I am and what I am doing.
My phone is always in my pocket, so I can check email or get to the web, no matter where I am. I use my iPad during meetings to take notes, check email and do light web browsing. I do the majority of my email, research and content generation on my laptop. For instance, I am typing this article on my laptop.
There is a lot of speculation right now that a single device will become the only device we need for computing. I recently heard a very good analogy that convinced me that it won’t happen anytime soon. The analogy was about cameras.
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Ricky's Corner
Ricky Phipps
Managers of INTRUST GROUP: Rebecca Moix – Controller
Rebecca Moix keeps our company running, behind the scenes. Her title notwithstanding, she is, in actuality, responsible for everything financial, everything HR and everything facilities—basically everything that isn’t service delivery or sales. The importance of her role to the literal function of INTRUST GROUP as a business, places her effectively as third in command.
Rebecca is the latest addition to the Team and is currently the only woman working full-time at the company—most would say the only full-time adult as well. Rebecca delivers good news and bad news with exactly the same poker face. I wouldn’t say it’s what one would expect from an accountant, but there you have it. As for her opinion, if you ask for it, she will give that to you in no uncertain and animated terms.
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2011 Computer and TV Recycling Event
Hamilton County, Ohio Residents Only
This program prohibits the acceptance of computers and electronics from businesses, churches, schools, and non-profits.
May 2 through October 31, 2011
Monday - Friday, 9 am - 4 pm
Closed Labor Day, September 5
Also open Saturday, October 15, 9 am - 2 pm
Drop-Off Location:
2trg (MAP)
11085 Kenwood Road
Blue Ash, Ohio 45242
Items accepted at no charge: TVs, CPUs, hard drives, personal copiers, docking stations, monitors, scanners, printers, cellular telephones, tape and disk drives, VCR and DVD players, circuit boards, cables, mainframes, servers, terminals, fax machines, PDAs, back up batteries, chips, keyboards, mice, modems, computer speakers, CD Rom drives, and laptops. More information here
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Five Steps Toward Disaster Preparedness
used with permission from Cisco Small Business Site
For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities. Hurricane Katrina's devastation of the U.S. Gulf Coast in 2005 impacted countless businesses, from retail stores and hotels to major corporations. Those with disaster recovery plans in place fared much better than those without such contingency plans.
More SMBs Beginning to Plan for Disasters
While the business impacts of disasters—such as the loss of data and communications infrastructure, leaving a business unable to function—are widely understood, SMB have been slower to develop disaster recovery plans as compared to larger organizations. But that appears to be changing.
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Are You Ignoring Customers?
used with permission from the HP solutions Site
Customer Feedback
Want to respond to your customers' needs instantly? Learn more about becoming an Instant-On Enterprise Out of frustration, a team of gardeners wanted to fence a flowerbed after visitors repeatedly cut through it. But one visionary saw things differently and had a path installed instead. After all, it wasn't just any destination—it was Disneyland. Founder Walter "Walt" Disney understood that guests knew where they wanted to go, and it was the staff's job to give them what they wanted. Just like those guests, customers—both in business and the public sector—seek the easiest path. If you don't help your customers get there, your competitor will. Unfortunately, many organizations are losing supporters by ignoring customer feedback on a daily basis without realizing why.
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