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Small businesses face challenges with their technology infrastructure due to a lack of in-house knowledge, dedication to the problem, and funding. Characteristically these challenges create an environment of mish-mash equipment and software providers. Procurement is typically on an as needed basis if funds are available and each work station presents different challenges to the organization. This typical environment is difficult for in house resources to manage, especially when it is not a primary job function. TIG provides solutions that allow small businesses to put their focus back on their primary business.
EXAMPLE OF SMALL BUSINESS CHALLENGES
- Up to approximately 50 users
- No dedicated full-time IT staff
- Lack of replacement plan for workstations resulting in no standardization of operation systems
- No centralized server
- No central data storage
- No firewall or using consumer based firewall that comes with work station software
- No centralized Anti Virus resulting in different versions and vendors
- No back up of work stations in the result of catastrophic hardware or software stoppage
SOLUTION PROVIDED BY TIG
- Microsoft Small Business Server (SBS) TIG is Microsoft Small Business Server Certified
- SBS includes Exchange for email, business collaboration, calendaring, etc
- Centralized Anti Virus
- Standardization and upgrades of operating systems for all workstations
- Synchronization for all documents
- After 1st time fix ups are complete TIG will implement Managed Services Agreement which includes the following for one low monthly service fee:
- 24/7 Support to all users
- Automatic Off Site Back Up of all data
- Remote Monitoring Support
- Business class firewall with Unified Threat Management
RESULT BENEFITING BUSINESS
- Secure data
- Predictable operation cost
- Reduced operations cost due to Reduction in downtime to users
- All employees have the freedom to focus on core business
- Confidence that network infrastructure will scale upward s with them as they grow their business.
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