| Client Testimonials |
|
Welcome to INTRUST’s Fan Mail, showcasing our up-to-date Client Testimonials. Our Fan Mail is written by customers who have been so delighted by our services that they have felt compelled to write us a note. Unlike other IT service companies, we do not solicit statements from customers every few years to make our website look appealing. We have real time information from real life customers just like you, who proactively let us know how delighted they are with our services and our support team. We would love the opportunity to delight you with our services and then you too can contribute to our Fan Mail. For more information about our services, please contact us for more information. |
Our Fan Mail
"Joe is awesome."
- from Trey L. on 9/1/2010"I appreciate Chad's continued patience and willingness to stay with the task until it is completed. Thanks."
- from Jim C. on 8/31/2010"Joe assisted the team for 2.5 hours on this task. Thanks for your flexibility."
- from Patricia N. on 8/31/2010"Fast, effective and professional! Just what is needed in this fast-paced business world."
- from Polly T. on 8/31/2010"You all are sooooooooooooo wonderful!!"
- from Madeline B. on 8/31/2010- "Joe did a really good job fixing a problem that's been bugging me for awhile. My computer runs faster now, too."
- from Barbara P. on 8/30/2010 "Daniel did an excellent job. He was at my workstation early, did the upgrade and stayed with the problem until it was resolved. He is very professional and personable."
- from Brenda W. on 8/30/2010"Ken was most helpful in solving my computer issues - twice in one day!"
- from Treva P. on 8/30/2010"As usual, Keith was right on the ball. Thanks!"
- from Mary Ann P. on 8/27/2010"Knowledgeable, friendly and efficient!"
- from Darryl J. on 8/27/2010"Excellent work by Shibu. Thanks!!"
- from Chris C. on 8/26/2010"Jerry is the BEST!"
- from Robert K. on 8/25/2010"Joe was very helpful in resolving my battery issue. He's always ready to help!"
- from Robert W. on 8/25/2010"JD was great to work with. All is up and running fine."
- from Jean C. on 8/23/2010"It was my first day back from maternity leave and Intrust's response to get my access back to Notes was superb. Thanks so much!"
- from Laura W. on 8/17/2010"Joe was great. I'm very happy to have him with our group."
- from Jim R. on 8/17/2010"You guys are superb!"
- from Shelia S. on 8/12/2010"Many thanks for solving this inscrutable problem."
- from Celiza B. on 8/11/2010"Your follow up was great. Everyone involved did a great job. Thanks!"
- from John H on 8/9/2010"Thank you Cale, for the quick response to this issue."
- from Donna T. on 8/5/10"Over the past two-three years, the Intrust staff has always been a pleasure to work with. They are extremely competent and service oriented, plus personable, a great combination in a tech field. Thank you."
- from Ron W. on 8/5/2010"Chad walked me right through my problem. Great job!"
- from Mike C. on 7/30/2010"Incredibly fast!!! Big time performance."
- from Rob W. on 7/29/2010"Ken was very knowledgeable and nice to work with. Thanks for the help!"
- from Jay P. on 7/29/2010"Thank you for helping on the weekend, Jerry!"
- from Mike L. on 7/28/2010"Daniel is the greatest!!!"
- from Al F. on 7/23/2010"Many thanks! Your staff is always helpful and polite!"
- from John W. on 7/22/2010"Thank you for all the patience and thoroughness!"
- from Elsa R. on 7/22/2010"Thanks for your two days of effort on this, Chadd!!"
- from Alisa R. on 7/21/2010"Fast response. Thanks guys!"
- from Matthew S. on 7/20/2010"Pat did a great job walking me through the set-up."
- from Linda K. on 7/19/2010"Cale was most helpful as usual! Thank you!"
- from Robin H. on 7/19/2010"Patrick always responds quickly and professionally."
- from Gerri D. on 7/15/2010"Jerry is the man! He always works to his fullest. Thanks!"
- from Michael S. on 7/14/2010"All it takes is to hear Chadd's voice and voilà, everything works!"
- from Kim N. on 7/14/2010"I love you!!!! You are truly my hero. Thank you so much!"
- from Lisa B. on 7/13/2010"Thanks for the quick response and follow up!"
- from Andy S. on 7/8/2010"The Intrust Group always creates a great user experience. Thank you."
- from Clare S. on 7/7/2010"As usual, Chadd is fantastic!"
- from Alisa R. on 7/6/2010"Steve and the rest of the team at Intrust are always most personable and helpful, many thanks!"
- from John W. on 7/6/2010"Thanks, JD, for making the trip up here. Excellent customer service!"
- from Kim N. on 6/30/2010"Jon is always so knowledgable and willing to help."
- from Wendy C. on 6/30/2010"Another job well done. Thank you very much!"
- from Timothy D. on 6/28/10"Jerry kept me updated throughout and did a great job!"
- from Hilde W. on 6/24/2010"Thank you for your late-night help!"
- from Stephe F. on 6/22/2010"Cale was great to work with and helped me do exactly what I wanted to do."
- from Skylor M. on 6/18/2010"Chad quickly and efficiently resolved my issue making my job a lot easier."
- from Linda K. on 6/18/2010"Jon was a BIG help getting Citrix installed on my boss's laptop. GREAT job, Jon!!!!"
- from Maddie H. on 6/17/2010"Another award-winning job! You guys put the AWE in AWESOME!"
- from Barbara H. on 6/16/2010"Pat's quick fix saved me a couple of hours on a reinstall of Symantec. Thanks!"
- from Ronald Z. on 6/12/2010"Outstanding and patient service, as always! Thanks!"
- from Barbara H. on 6/12/2010"Steve did an amazing job working on my laptop!"
- from Lori W. on 6/11/2010"Chadd is always a pleasure to work with; he always remains cool, calm and collected!"
- from Kim N. on 6/10/2010"Excellent help and response."
- from Ron D. on 6/8/2010"A problem occurred late on a Friday afternoon, right before a holiday weekend. Keith took the call from the emergency line and quickly began efforts to get us back up and running. When our initial troubleshooting was unsuccessful, Keith placed a call to Comcast. He worked with them (and me) for over an hour to get us up and running before the long weekend. Great job Keith!!!"
- from Kelly R. on 6/2/2010"Excellent service in a timely manner!"
- from Matthew S. on 5/27/10"Joey is King, Moby Dick in a gold fish bowl, the Bees Knees!"
- from Tom S. on 5/27/2010"Shibu is always awesome!"
- from Lynn P. on 5/21/2010"Thanks guys! You stuck with it until it was done, and I really appreciate it!!!!"
- from Jennie C. on 5/21/2010"Received great service in a quick and precise manner."
- from Rebecca G. on 5/19/2010"I called in a problem at the end of the day and it turned out that a technician was already on-site. He was able to figure out a solution quickly and stayed with me to make sure it worked properly. Thanks!"
- from Matt P. on 5/18/2010"Again, you always meet or exceed my expectations. I was unaware of the issue so you saved me immeasurable time trying to figure out what was happening before I could start to look for the answer. Thanks Jerry."
- from Donna L. on 5/18/2010"Thanks for the lightning fast turn around time."
- from Charlie L. on 5/17/2010"Chad has basically held my hand throughout this set up process. He has always proven to be a tremendous help to the point where I call and ask specifically for him."
- from Alisa R. on 5/13/2010"Chuck did a great job! He was patient and followed through. He solved a very difficult problem for me. Thanks!"
- from Mike P. on 5/6/2010"Your company is the best!"
-from Linda S. on 4/30/2010"Thanks for going the extra mile!"
- from Bruce J. on 4/21/2010"I had no idea what kind of external hard drive to look for, but Steve pointed me in the right direction, helped me save a few bucks, and set it up for me. Very friendly and prompt service. Thank you very much!"
- from Dino T. on 4/15/2010"Perfection!!"
- from Shawna C. on 4/13/2010"As usual, Joey was very knowledgeable and efficient. He explained what needed to be done and completed everything in a timely manner."
- from Dan K. on 4/8/2010"Thanks to Joey for his assistance and great customer service!"
- from Todd W. on 4/6/2010"Great people to work with!!"
- from Diane K. on 3/31/10"Jason jumped in and really worked hard to get this fixed. It allowed me to continue to move forward with my work. Thank you!"
- from Ryan C. on 3/24/2010"As always, you are all so wonderful!!"
- from Madeline B. on 3/17/2010"Jerry was very patient and thorough in troubleshooting the situation with both myself and the software's technical support personnel."
- from Elsa R. on 3/17/2010"This has been a long road, and Intrust has really come through. The level of service, demonstrated expertise, and tireless effort are greatly appreciated!"
- from Wex L. on 3/15/2010"Jesse and Tim were invaluable during our troubleshooting and root cause analysis meeting. Thank you for your assistance and dedication to our system's availability."
- from Charlie L. on 3/10/2010"Cale always does a superb job."
- from Rich G. on 3/4/2010"Marc is always helpful, courteous and very professional!"
- from Marianne A. on 2/19/2010"The support staff responded to my technical issue in a timely manner. The technician put forth an extra effort to explain the issue and resolved it quickly. In addition, I learned some shortcuts in copying files from my computer. Very Informative and technically savvy! Keep up the good work!!!!!"
- from Deborah M. on 2/15/2010"Marc was wonderful to work with. He was patient with me and fixed the problem completely!"
- from Stacy B. on 2/11/2010"Steve made the transfer of information to my new computer effortless. He is terrific!"
- from Laura S. on 1/28/2010"The technician was extremely helpful and knowledgable. He was able to fix the problem in a timely manner and made sure all my questions were answered."
- from Tony V. on 1/21/2010"I experienced a total lock-out of my computer on a Sunday morning during our critical year-end work. Gabi responded quickly (within 30 minutes of my leaving a call on the emergency number) and led me through all the steps necessary to restore my operating system. His guidance was spot on and it was evident he was working on the next idea if the current one did not work. He was a delight to work with, as are all the technicians at Intrust."
- from Cam D. on 2/1/10"Steve did a great job in a pinch for us. Thanks!"
- from Kenny W. on 1/20/2010"Shibu is always the best!"
- from Laura S. on 1/15/2010"Loved the personal attention."
- from Laura P. on 1/15/2010"The problem was corrected while I waited on the phone. It was prompt and courteous service. Good job."
- from Cliff R. on 1/14/2010"The gentleman who helped me was extremely pleasant and fixed my problem quickly."
- from Maddie H. on 1/14/2010"Tony did an excellent job investigating and explaining the problem."
- from Myra H. on 1/13/2010"The technician was extremely knowledgeable and efficient in proceeding with the proper solution. Great job!"
- from Nicole B. on 1/12/2010"Great job on the Web site! We're very pleased with the end result."
- from Todd S. on 1/8/2010"Marc was pleasant and professional. He addressed the problem promptly. Thank you!"
- from Myra H. on 1/8/2010"Keith was super helpful in resolving this issue. He put a lot of attention and effort into getting it handled quickly."
- from Nghia N. on 1/4/2010
