INTRUST GROUP - Managed Services Provider

Awards

INTRUST has grown very rapidly in recent years. We have been able to sustain continued growth through some difficult times by always focusing on customer service. Technology is changing faster today than it ever has. But what hasn’t changed is the need for great customer service. Our use of the cloud and virtualization doesn’t look anything like technology 20 years ago when the company started. What is the same is our commitment to service. That’s hasn’t and that won’t change.

We are very proud of the awards we have earned that validate our commitment to excellence:

2011

#635 on Inc. Magazine 500|5000 List
#65 on MSPMentor Global 100 List
#65 on CRN Fast-Growth 100
Finalist: Cincinnati Business Courier’s “Best Place to Work in Cincinnati”
Northern Kentucky Chamber of Commerce “Emerging 30”
CRN Next-Gen 250 "Up and Comer"

2010

#68 on MSPMentor Global 100 List

Our Fan Mail

"I was traveling and I needed to access my office desktop. This was fixed quickly. Thank you."
-from Frank A. on 2/8/2012
"Thank you for doing a wonderful job. The dispatchers are very happy today!"
-from Andrew W. on 2/3/2012
"Thanks for going the extra step and making the changes within my personal settings."
-from Sophia S. on 2/1/2012
"We are all thrilled that you were able to solve this major problem. Even Sprint couldn't come up with an answer. Thank you - this makes a huge difference. We appreciate all your time and efforts."
-from Donna B. on 1/31/2012
"Steve was helpful and very patient while waiting for me to contact him with questions."
-from Michael G. on 1/27/2012
"Marc was a tremendous help during our Exchange outage. Our experience with Intrust Group has solidified you as a preferred partner of ours. Keep up the great work!"
-from Dale Y. on 1/19/2012
"Marc was a tremendous help during our Exchange outage. Our experience with Intrust Group has solidified you as a preferred partner of ours. Keep up the great work!"
-from Dale Y. on 1/19/2012
"Sam was a HUGE help in getting my computer working properly. Thanks!"
-from Matt H. on 1/11/12
"Joe Kiefer was exceptionally helpful, prompt, and easy to work with. Thanks so much !!"
-from Janet K. on 1/10/12
"Keith is always very helpful, professional and knowledgeable. He resolved my issue quickly and efficiently. I appreciate his expertise very much! He is a pleasure to work with. Thank you!"
-from Hilde W. on 1/9/2012
"I really enjoyed working with Steve! Thanks for the great work!!"
-from Janna S. on 1/5/2012
"Keith and Joe did an extraordinary job today."
-from Alfredo B. on 12/27/2011
"Once again, Dan has exceeded my expectations. Problem fixed!"
-from Kent A. on 12/20/2011
"Shibu was very helpful in getting the application running and making sure that I understood how it worked."
-from Susan C. on 12/16/2011
"Daniel went beyond what was expected to assist with this project."
-from Wallace S. on 12/15/2011
"I brag about INTRUST to all who complain about tech support at their companies. You guys are the best! Thank you so much - I really appreciate it. Every single time I have ever called or emailed for help, I have had an excellent experience."
-from Barbara G. on 12/9/11
"Thanks for the prompt response in crunch time for a client meeting."
-from Bernadette P. on 12/7/2011
"Great job by Ken. This was a very important issue because we are trying to gain a new customer in Japan and this would have been a deterrent if we couldn't have emailed them."
-from Chrissy B. on 11/29/2011
"Matt was awesome in helping me get this warranty work completed with HP. I could not have done it without him!!"
-from Richard M. on 11/22/2011
"INTRUST has helped me tremendously with previous issues and their follow up is awesome. Thanks."
-from Sandra K. on 11/18/2011
"Daniel, thanks for quickly finding us a cost effective solution to the problem."
-from Tim S. on 11/17/2011
"The service tech that assisted me was very knowledgeable and very polite. He fixed the problem in just a few minutes. Thanks."
-from Rosemary F. on 11/16/2011
"You guys are the best. Thank you to Kyle for all your hard work on getting things going with my computer."
-from Lisa M. on 11/15/2011
"So fast! Thanks, Steve."
-from Marinel C. on 11/8/2011
"Dan set this up while working on about eight other things during his onsite visits last week and did a wonderful job! What a multi-tasker!"
-from Alisa R. on 11/8/2011
"Matt did a tremendous job getting the malware removed from my computer! Thanks, Matt!"
-from Kim N. on 11/7/2011
"Matt called very promptly after my ticket was submitted. He diagnosed and resolved the problem without delay."
-from Steve B. on 11/2/2011
"This makes our lives so much easier. Thanks a million for your efforts!"
-from Alisa R. on 10/31/2011
"Thank you again for your excellent attention & solutions!"
-from Barbara G. on 10/28/2011
"Matt did a great job making sure everyone was taken care of."
-from David W. on 10/27/2011
"Thanks for the quick turnaround on a Friday afternoon."
-from Brent P. on 10/19/2011
"Saved the day, yet again. Thanks!"
-from Samantha O. on 10/17/2011
"Sam, thank you, thank you, thank you!!! You made everyone's life much easier!"
-from Kim N. on 10/17/2011
"Jesse did an outstanding job. I appreciate the time and attention he took in helping us create an organized and useful way of managing our email accounts. His knowledge of Lotus Notes was vital in facilitating this process. Thank you!"
-from Janna S. on 10/12/2011
"My issue was masterfully solved!"
-from Catherine P. on 10/11/2011
"Thank you so much for restoring my laptop. Everyone involved did an excellent job."
-from Donna T. on 10/5/2011
"As always, strong work! Thank you!"
-from Dino T. on 10/3/2011
"Sam was very helpful and understanding, working with me when I needed my computer throughout the day as he worked on the problem. He worked around my schedule."
-from Steve P. on 9/28/2011
"Joe is a valued resource for Intrust. He went above and beyond the norm of customer service to make sure I was happy with the repairs made to my laptop."
-from Bill W. on 9/23/2011
"Sam was very knowledgeable and very helpful to work with, a real class act. Thank for getting everything working in a timely fashion. Keep up the good work!"
-from Dustin G. on 9/21/2011
"Thank you for all of your help. I really think you guys are the BEST!"
-from Barbara G. on 9/16/2011
"Awesome response time!"
-from Myra H. on 9/16/2011
"I can't thank Jesse enough for his work in getting this project completed. His knowledge of Lotus Notes is vast. I hope he stays within reach for a long while to come."
-from Janna S. on 9/13/2011
"James did a fantastic job working through the problems that I was having."
-from Geoffrey C. on 9/9/11
"The technician was able to get us up and running before the first client walked in the door. Thanks."
-from Adrienne H. on 9/7/2011
"Marc always does a fantastic job!"
-from Jennifer C. on 9/1/2011
"Verisign renewal within minutes! Excellent service response time."
-from Mark A. on 8/30/2011
"Seriously, you guys are the best."
-from Michelle S. on 8/29/2011
"Joe, thank you for being so easy to work with. I appreciate your attention to this problem. It was wonderful working with you on this issue."
-from Cookie W. on 8/26/2011
"James was great...First-rate service."
- from Al F. on 8/22/2011
"The technicians are always willing and pleasant to work with when solving network issues."
- from Rick T. on 8/19/2011
"I cannot thank Jesse enough for ALL of his assistance with our software. He is knowledgeable, thorough and patient. Thank you!"
- from Janna S. on 8/17/2011
"Thank you so much for your excellent guidance."
- from Michael B. on 8/10/2011
"Wow, Cale, very speedy service!"
- from Suzanne H. on 8/9/2011
"Matt searched really hard for an answer to my intermittent, bizarre occurrence and found a resolution."
- from Deb P. on 8/3/2011

Latest Blogs

Newsletter Archives

View All of Our Newsletters