INTRUST GROUP - Managed Services Provider

Our Fan Mail

  1. "Marc was a tremendous help during our Exchange outage. Our experience with Intrust Group has solidified you as a preferred partner of ours. Keep up the great work!"
    -from Dale Y. on 1/19/2012

  2. "Marc was a tremendous help during our Exchange outage. Our experience with Intrust Group has solidified you as a preferred partner of ours. Keep up the great work!"
    -from Dale Y. on 1/19/2012

  3. "Sam was a HUGE help in getting my computer working properly.  Thanks!"
    -from Matt H. on 1/11/12

  4. "Joe Kiefer was exceptionally helpful, prompt, and easy to work with. Thanks so much !!"
    -from Janet K. on 1/10/12

  5. "Keith is always very helpful, professional and knowledgeable.  He resolved my issue quickly and efficiently.  I appreciate his expertise very much!  He is a pleasure to work with.  Thank you!"
    -from Hilde W. on 1/9/2012

  6. "I really enjoyed working with Steve!  Thanks for the great work!!"
    -from Janna S. on 1/5/2012

  7. "Keith and Joe did an extraordinary job today."
    -from Alfredo B. on 12/27/2011

  8. "Once again, Dan has exceeded my expectations.  Problem fixed!"
    -from Kent A. on 12/20/2011

  9. "Shibu was very helpful in getting the application running and making sure that I understood how it worked."
    -from Susan C. on 12/16/2011

  10. "Daniel went beyond what was expected to assist with this project."
    -from Wallace S. on 12/15/2011

  11. "I brag about INTRUST to all who complain about tech support at their companies. You guys are the best! Thank you so much - I really appreciate it. Every single time I have ever called or emailed for help, I have had an excellent experience."
    -from Barbara G. on 12/9/11

  12. "Thanks for the prompt response in crunch time for a client meeting."
    -from Bernadette P. on 12/7/2011

  13. "Great job by Ken.  This was a very important issue because we are trying to gain a new customer in Japan and this would have been a deterrent if we couldn't have emailed them."
    -from Chrissy B. on 11/29/2011

  14. "Matt was awesome in helping me get this warranty work completed with HP.  I could not have done it without him!!"
    -from Richard M. on 11/22/2011

  15. "INTRUST has helped me tremendously with previous issues and their follow up is awesome.  Thanks."
    -from Sandra K. on 11/18/2011

  16. "Daniel, thanks for quickly finding us a cost effective solution to the problem."
    -from Tim S. on 11/17/2011

  17. "The service tech that assisted me was very knowledgeable and very polite.  He fixed the problem in just a few minutes.  Thanks."
    -from Rosemary F. on 11/16/2011

  18. "You guys are the best.  Thank you to Kyle for all your hard work on getting things going with my computer."
    -from Lisa M. on 11/15/2011

  19. "So fast!  Thanks, Steve."
    -from Marinel C. on 11/8/2011

  20. "Dan set this up while working on about eight other things during his onsite visits last week and did a wonderful job!  What a multi-tasker!"
    -from Alisa R. on 11/8/2011

  21. "Matt did a tremendous job getting the malware removed from my computer!  Thanks, Matt!"
    -from Kim N. on 11/7/2011

  22. "Matt called very promptly after my ticket was submitted.  He diagnosed and resolved the problem without delay."
    -from Steve B. on 11/2/2011

  23. "This makes our lives so much easier.  Thanks a million for your efforts!"
    -from Alisa R. on 10/31/2011

  24. "Thank you again for your excellent attention & solutions!"
    -from Barbara G. on 10/28/2011

  25. "Matt did a great job making sure everyone was taken care of."
    -from David W. on 10/27/2011

  26. "Thanks for the quick turnaround on a Friday afternoon."
    -from Brent P. on 10/19/2011

  27. "Saved the day, yet again.  Thanks!"
    -from Samantha O. on 10/17/2011

  28. "Sam, thank you, thank you, thank you!!! You made everyone's life much easier!"
    -from Kim N. on 10/17/2011

  29. "Jesse did an outstanding job.  I appreciate the time and attention he took in helping us create an organized and useful way of managing our email accounts.  His knowledge of Lotus Notes was vital in facilitating this process.  Thank you!"
    -from Janna S. on 10/12/2011

  30. "My issue was masterfully solved!"
    -from Catherine P. on 10/11/2011

  31. "Thank you so much for restoring my laptop.  Everyone involved did an excellent job."
    -from Donna T. on 10/5/2011

  32. "As always, strong work!  Thank you!"
    -from Dino T. on 10/3/2011

  33. "Sam was very helpful and understanding, working with me when I needed my computer throughout the day as he worked on the problem.  He worked around my schedule."
    -from Steve P. on 9/28/2011

  34. "Joe is a valued resource for Intrust.  He went above and beyond the norm of customer service to make sure I was happy with the repairs made to my laptop."
    -from Bill W. on 9/23/2011

  35. "Sam was very knowledgeable and very helpful to work with, a real class act.  Thank for getting everything working in a timely fashion.  Keep up the good work!"
    -from Dustin G. on 9/21/2011

  36. "Thank you for all of your help.  I really think you guys are the BEST!"
    -from Barbara G. on 9/16/2011

  37. "Awesome response time!"
    -from Myra H. on 9/16/2011

  38. "I can't thank Jesse enough for his work in getting this project completed.  His knowledge of Lotus Notes is vast.  I hope he stays within reach for a long while to come."
    -from Janna S. on 9/13/2011

  39. "James did a fantastic job working through the problems that I was having."
    -from Geoffrey C. on 9/9/11

  40. "The technician was able to get us up and running before the first client walked in the door.  Thanks."
    -from Adrienne H. on 9/7/2011

  41. "Marc always does a fantastic job!"
    -from Jennifer C. on 9/1/2011

  42. "Verisign renewal within minutes! Excellent service response time."
    -from Mark A. on 8/30/2011

  43. "Seriously, you guys are the best."
    -from Michelle S. on 8/29/2011

  44. "Joe, thank you for being so easy to work with.  I appreciate your attention to this problem.  It was wonderful working with you on this issue."
    -from Cookie W. on 8/26/2011

  45. "James was great...First-rate service."
    - from Al F. on 8/22/2011

  46. "The technicians are always willing and pleasant to work with when solving network issues."
    - from Rick T. on 8/19/2011

  47. "I cannot thank Jesse enough for ALL of his assistance with our software.  He is knowledgeable, thorough and patient.  Thank you!"
    - from Janna S. on 8/17/2011

  48. "Thank you so much for your excellent guidance."
    - from Michael B. on 8/10/2011

  49. "Wow, Cale, very speedy service!"
    - from Suzanne H. on 8/9/2011

  50. "Matt searched really hard for an answer to my intermittent, bizarre occurrence and found a resolution."
    - from Deb P. on 8/3/2011

Does your information technology delight you?

It should. Information technology allows your company to do more, do it better, do it faster, and do it with less. How can something that can transform business so drastically not be delightful?

If your company’s technology isn’t delighting you, then you need a trusted partner you can rely on to make information technology work better for you. That’s what the INTRUST GROUP does. We explain technology to you in terms that are relevant to your business and that you can understand. We help you select the right solution and we implement it for you. We provide the day to day support you need so you can focus on your business, not your IT problems. Doesn’t that sound delightful?

INTRUST GROUP
One fixed monthly cost
Unlimited Support: Remote and Onsite
Always Included: Delightful IT Support

What's New on Our Blog

SQL Performance Troubleshooting

27 Jan 2012

We recently encountered a SQL server with very high processor utilization. This utilization would stay near 100 percent even at night and over weekends, when very little activity should be occurring.

The server hosted numerous SQL databases, including Sharepoint. We had some concerns that search or some other similar process was continually running, causing the issue. We ran index rebuilds on the busiest databases, and on the Sharepoint search index database. 

After completing those rebuilds, I noticed that the processor utilization on the server continued to be unusually high, especially considering that there should be very little activity on the server.  I then did some investigation into the high CPU utilization and found the culprit. My process for doing that is outlined below:

Read more...

Maximize Your Monitors with Eyefinity

26 Jan 2012
  • Published in User Blog
  • Written By: Dan Shepherd
  • Read 36 times

Eyefinity is a fairly new technology developed by ATI, now owned by AMD. This technology allows you to run multiple monitors as one large resolution or several monitors running independent resolutions. It is viable for consumer and business use but is used to meet very specific needs due to its price.

For business use, this is a great solution for CAD users that need lots of desktop space to span large drawings across multiple screens. Instead of running a 1920x1080 solution, you can run 3840x1080 for two monitors or 5760x1080 for three monitors. The most common configuration is three monitors wide, but you can configure them high as well. This technology is also very flexible because you can run a five-monitor-wide solution with the monitors in a vertical position, giving you more height to work with.

Read more...

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